Privacy Policy

We appreciate your visit to our website proterapia.ch and your interest in our foundation.

The protection of your personal data, such as your date of birth, name, telephone number, address, etc., is very important to us.

The purpose of this privacy policy is to inform you about the processing of your personal data that we collect when you visit our website. Our data protection practices comply with the legal provisions of the Swiss Federal Act on Data Protection (FADP). The following privacy policy serves to fulfill the information obligations under the FADP. These can be found, for example, in Art. 19 ff. FADP.

owner

The data controller within the meaning of Art. 5(j) of the Federal Act on Data Protection (FADP) is the private individual or federal agency that determines the purpose and means of processing.

With regard to our website, the owner is:

ProTerapia Foundation
Sierenzerstrasse 76
4055 Basel
Switzerland
Email: s.perler@proterapia.ch
Tel.: 077 422 50 02

Provision of the website and creation of log files

Every time you visit our website, our system automatically collects data and information from the device you are using (e.g., computer, mobile phone, tablet, etc.).

What personal data is collected and to what extent is it processed?

(1) Information about the browser type and version used;
(2) The operating system of the accessing device;
(3) Host name of the accessing computer;
(4) The IP address of the accessing device;
(5) Date and time of access;
(6) Websites and resources (images, files, other page content) accessed on our website;
(7) Websites from which the user's system accessed our website (referrer tracking);
(8) Notification of whether the retrieval was successful;
(9) Amount of data transferred

This data is stored in our system's log files. This data is not stored together with the personal data of a specific user, meaning that individual site visitors cannot be identified.

Legal basis for the processing of personal data

Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 DSG) and the requirement of good faith (Art. 6 para. 2 DSG and Art. 2 ZGB).

Purpose of data processing

The temporary (automated) storage of data is necessary for the process of visiting a website in order to enable the website to be delivered. The storage and processing of personal data is also carried out to maintain the compatibility of our website for as many visitors as possible and to combat misuse and eliminate malfunctions. For this purpose, it is necessary to log the technical data of the accessing computer in order to be able to react as quickly as possible to display errors, attacks on our IT systems, and/or errors in the functionality of our website. In addition, the data is used to optimize the website and to generally ensure the security of our information technology systems.

Duration of storage

The aforementioned technical data will be deleted as soon as it is no longer needed to ensure the compatibility of the website for all visitors, but no later than 3 months after accessing our website.

Right to restriction, objection, rectification, and erasure

You can request correction or deletion of your data at any time. You can find out what rights you have and how to exercise them in the lower section of this privacy policy.

Special features of the website

Our website offers various features that require us to collect, process, and store personal data. Below, we explain what happens to this data:

Contact form(s)

• What personal data is collected and to what extent is it processed?

  The data you entered in our contact forms, which you entered in the input mask of the contact form.

• Legal basis for the processing of personal data

  Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 DSG) and the requirement of good faith (Art. 6 para. 2 DSG and Art. 2 ZGB).

• Purpose of data processing

  We will only use the data collected via our contact form(s) to process the specific contact request received via the contact form. Please note that in order to fulfill your contact request, we may also send emails to the address you provide. The purpose of this is to enable you to receive confirmation from us that your request has been forwarded to us correctly. However, sending this confirmation email is not mandatory for us and is for your information only.

• Duration of storage

  Once your request has been processed, the data collected will be deleted immediately, provided that there are no legal retention periods.

• Right to restriction, objection, rectification, and erasure

  You can request correction or deletion of your data at any time. You can find out what rights you have and how to exercise them in the lower section of this privacy policy.

• Necessity of providing personal data

  The use of the contact forms is voluntary. You are not obliged to contact us via the contact form, but can also use the other contact options provided on our website. If you wish to use our contact form, you must fill in the fields marked as mandatory. If you do not fill in the necessary information on the contact form, you will either not be able to send your request or we will not be able to process your request due to a lack of information.

Newsletter registration form

• What personal data is collected and to what extent is it processed?

  When you subscribe to the newsletter on our website, we receive the email address you entered in the registration field and, if applicable, other contact details, provided you have entered these in the newsletter registration form.

• Legal basis for the processing of personal data

  Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 DSG) and the requirement of good faith (Art. 6 para. 2 DSG and Art. 2 ZGB).

• Purpose of data processing

  The data entered in the registration form for our newsletter will be used exclusively for sending our newsletter, in which we provide information about all our services and news. After you register, we will send you a confirmation email containing a link that you must click to complete your registration for our newsletter (double opt-in). By doing so, you give your consent to data processing in accordance with Art. 6 (6) DSG.

• Duration of storage

  You can unsubscribe from our newsletter at any time by clicking on the unsubscribe link, which is also included in every newsletter. Your data will be deleted by us immediately after you unsubscribe, provided that there are no legal retention obligations. Similarly, your data will be deleted by us immediately in the event of an incomplete registration. We reserve the right to delete your data without giving reasons and without prior or subsequent notification.

• Right to restriction, objection, rectification, and erasure

  You can request correction or deletion of your data at any time. You can find out what rights you have and how to exercise them in the lower section of this privacy policy.

• Necessity of providing personal data

  If you would like to receive our newsletter, you must fill in the fields marked as mandatory and confirm your email address by clicking on the double opt-in link. The information provided when registering for the newsletter is necessary in order to make use of the newsletter service. The information is used exclusively for sending our newsletter. If you do not fill in the mandatory fields, we will not be able to provide you with our newsletter service.

Disclosure of information to third parties

Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 DSG) and the requirement of good faith (Art. 6 para. 2 DSG and Art. 2 ZGB).

The disclosure of information to third parties is based on the scope of the activities or offers described below on our website or in our business model.

As a matter of principle, we only retain your data for as long as necessary and treat it confidentially. Exceptions to this are the transfer of personal data to debt collection service providers, public bodies and authorities, and private individuals who are entitled to it on the basis of legal provisions, court decisions, or official orders, as well as the transfer to authorities for the purpose of initiating legal proceedings or for criminal prosecution if our legally protected rights are violated.

Statistical analysis of visits to this website - Webtracker

When you visit this website or individual files on the website, we collect, process, and store the following data: IP address, website from which the file was accessed, file name, date and time of access, amount of data transferred, and notification of successful access (known as a web log). We use this access data exclusively in non-personalized form for the continuous improvement of our website and for statistical purposes.

Any personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 DSG) and in good faith (Art. 6 para. 2 DSG and Art. 2 ZGB). We also use the following web trackers to evaluate visits to this website:

• Google Maps

  We use the Google Maps service provided by Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, email: support-deutschland@google.com, Website: http://www.google.com/. According to the assessment of the Swiss authorities, processing takes place in safe third countries. The Swiss list of countries and further information can be found at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.

  The legal basis for the transfer of personal data is your consent pursuant to Art. 6 (6) DSG or Art. 31 (1) DSG, which you have given on our website.

  On our behalf, Google will use the information obtained via Google Maps to display the map to you. Google Maps allows you to find us faster and more accurately than with a simple, non-interactive map. The corresponding data will also be used to assign visitors to the site who view our Google Maps map, if necessary with the help of the Google advertising ID, and to link them to physical visits and calls to other contact information listed on Google. In this way, Google can estimate the expected visitor traffic.

  For processing purposes, the service or we collect the following data: Data required for the visualization and display of location data in the form of a map, such as IP address, information from Google background services such as Google APIs, search terms, IP address, coordinates, starting point and destination when using the route planner, location data, Google advertising ID, Android advertising ID.

  We have entered into a joint processing agreement with Google with regard to Google Maps. The content can be found at https://privacy.google.com/intl/de/businesses/mapscontrollerterms/. If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the necessary data. In the context of order processing, personal data may also be transferred to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When using the Google service on our website, Google may transfer and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be processed by the Google services Google Apis, Google Cloud, and Google Fonts in accordance with Google's privacy policy under Google's responsibility for data protection. You can view the certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active.

  You can revoke the processing of your data at any time. You can find more detailed information on revoking your consent either in the consent form itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

  The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

• Gstatic

  We use the Gstatic service provided by Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, email: support-deutschland@google.com, Website: http://www.google.com/. According to the assessment of the Swiss authorities, processing takes place in safe third countries. The Swiss list of countries and further information can be found at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.

  The legal basis for the transfer of personal data is your consent pursuant to Art. 6 (6) DSG or Art. 31 (1) DSG, which you have given on our website.

  Gstatic is a background service used by Google to retrieve static content in order to reduce bandwidth usage and preload required catalog files. The service primarily loads background data for Google Fonts and Google Maps.

  In the context of order processing, personal data may also be transferred to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. You can view the certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active.

  You can revoke the processing of your data at any time. You can find more detailed information on revoking your consent either in the consent form itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

  The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

Integration of external web services and processing of data outside the EU

On our website, we use active content from external providers, known as web services. When you visit our website, these external providers may receive personal information about your visit to our website. This may involve the processing of data outside Switzerland. You can prevent this by installing an appropriate browser plugin or deactivating the execution of scripts in your browser. This may result in functional restrictions on the websites you visit.

We use the following external web services:

• Amazon CloudFront (CDN)

  We use the Amazon CloudFront (CDN) service provided by Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg, Luxembourg, email: privacyshield@amazon.com, Website: https://aws.amazon.com/de/cloudfront/. According to the assessment of the Swiss authorities, processing takes place in safe third countries. The Swiss list of countries and further information can be found at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.

  The legal basis for the transfer of personal data is our legitimate interest in processing it, which lies in achieving the purpose described below.

  Amazon CloudFront CDN is a content delivery network that mirrors our content across various servers to ensure optimal accessibility worldwide.

  You can find your rights regarding processing at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://aws.amazon.com/de/privacy/?nc1=f_pr.

• Google Cloud APIs

  We use the Google Cloud APIs service provided by Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, email: support-deutschland@google.com, Website: http://www.google.com/. According to the assessment of the Swiss authorities, processing takes place in safe third countries. The Swiss list of countries and further information can be found at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.

  The legal basis for the transfer of personal data is your consent pursuant to Art. 6 (6) DSG or Art. 31 (1) DSG, which you have given on our website.

  We use Google APIs to be able to load additional Google services on the website. Google APIs are a collection of interfaces for communication between the various Google services used on your website. The service is used in particular to display Google Fonts and to provide Google Maps.

  For processing purposes, the service or we collect the following data: IP address

  If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the necessary data. In the context of order processing, personal data may also be transferred to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When using the Google service on our website, Google may transfer and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google Cloud, Google Maps, Google Ads, and Google Fonts in accordance with Google's privacy policy under Google's responsibility for data protection. You can view the certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active.

  You can revoke the processing of your data at any time. You can find more detailed information on revoking your consent either in the consent form itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

  The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

• Google Fonts

  On our website, we use the Google Fonts service provided by Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, email: support-deutschland@google.com, Website: http://www.google.com/. According to the assessment of the Swiss authorities, processing takes place in safe third countries. The Swiss list of countries and further information can be found at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.

  The legal basis for the transfer of personal data is your consent pursuant to Art. 6 (6) DSG or Art. 31 (1) DSG, which you have given on our website.

  We use the Google Fonts service to integrate attractive fonts into our website in order to display our website in a visually improved version. The service may also be used on our website if other Google services are loaded on our website that require Google Fonts to run. This is the case, for example, if our website uses Google services that require Google Fonts to run.

  For processing purposes, the service or we collect the following data: Data on fonts, IP address of the site visitor, statistics on font usage, and other data from Google services related to our website.

  If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the necessary data. In the context of order processing, personal data may also be transferred to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When using the Google service on our website, Google may transfer and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google Apis, Google Cloud, and Google Ads in accordance with the Google Privacy Policy. You can view the certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active.

  You can revoke the processing of your data at any time. You can find more detailed information on revoking your consent either in the consent form itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

  The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

• Legally ok Legal text snippet and modules

  We use the Legally ok legal text snippet service and modules from Legally ok GmbH, Schochenmühlestrasse 6, 6340 Baar, Switzerland, email: hello@legally-ok.com, website: https://www.legally-ok.com/, on our website. Processing takes place exclusively in Switzerland in accordance with the data protection legislation applicable there.

  The legal basis for the transfer and processing is Art. 31 (1) GDPR. The use of the service helps us to comply with our legal obligations.

  With the help of this service, the content of our legal texts is downloaded onto our website. The current legal texts are downloaded via the integration on our site. This integration may also allow additional technical modules relating to the legal texts or legally required elements to be downloaded.

  You can find your rights regarding processing at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://www.legally-ok.com/datenschutz/.

• Stripe

  We use the Stripe service provided by Stripe Payments Europe Limited, The One Building, 1, Grand Canal Street Lower, D02 HD59 Dublin, Ireland, email: privacy@stripe.com, Website: https://stripe.com/. According to the assessment of the Swiss authorities, processing takes place in safe third countries. The Swiss list of countries and further information can be found at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.

  The legal basis for the transfer of personal data is the contract already concluded or yet to be concluded between you and us in accordance with Art. 31 (2) (a) of the Federal Act on Data Protection (FADP).

  With this plugin, we can implement the services of Stripe, an online payment service provider that enables companies and individuals to accept payments via the Internet, on our website. This simplifies and automates payment processes.

  You can view the certification within the parent company under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt0000000TQOUAA.

  You can find your rights regarding processing at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://stripe.com/de/privacy.

Data security and data protection, communication by email

Your personal data is protected by technical and organizational measures during collection, storage, and processing in such a way that it is not accessible to third parties. In the case of unencrypted communication by email, we cannot guarantee complete data security during transmission to our IT systems, so we recommend encrypted communication or postal mail for information that requires a high level of confidentiality.

Duration of data storage and rights of the data subject

Duration of storage

We only store personal data to the extent and for as long as is necessary to fulfill the purposes for which the personal data was collected, we have a legitimate overriding interest in storing it, or we are legally obliged to do so.

right to information

You have the right to request confirmation as to whether we process your personal data. If this is the case, you have a right to information about the information specified in 25 ff. DSG, provided that the information cannot be refused, restricted, or postponed by the owner of the data collection (cf. Art. 26 f. DSG). We will also be happy to provide you with a copy of the data.

right to correction

In accordance with Art. 32 (1) DSG, you have the right to request that incorrectly stored personal data (such as address, name, etc.) be corrected, provided that this claim does not conflict with any legal obligations. You can also request that the data stored by us be completed at any time. Any necessary adjustments will be made immediately.

Right to erasure

You have the right to have us delete the personal data we have collected about you if

• the data is no longer needed;
• the legal basis for processing has ceased to apply without replacement due to the withdrawal of your consent;
• there are no longer any legitimate reasons for processing;
• Your data is being processed unlawfully;
• a legal obligation requires this.

The right does not exist if

• the processing is necessary for exercising the right of freedom of expression and information;
• Your data has been collected on the basis of a legal obligation;
• processing is necessary for reasons of public interest;
• the data is necessary for asserting, exercising, or defending legal claims.

Right of withdrawal

If you have given us your express consent to process your personal data (Art. 6 para. 6 DSG and Art. 31 para. 1 DSG), you can revoke this consent at any time. Please note that this does not affect the legality of the processing carried out on the basis of your consent until revocation. Information that we are legally obliged to retain will be deleted after the retention period has expired.

How do you exercise your rights?

You can exercise your rights at any time by contacting us using the contact details below:

ProTerapia Foundation
Sierenzerstrasse 76
4055 Basel
Switzerland
Email: s.perler@proterapia.ch
Tel.: 077 422 50 02

Right to data portability

We will provide you with the following data upon request:

• Data collected on the basis of consent (Art. 31 para. 1 DSG);
• Data that we have received from you within the scope of existing contracts (Art. 31 para. 2 lit. a DSG);
• Data that has been processed as part of an automated procedure.

We will transfer your personal data directly to a controller of your choice, provided this is technically feasible. Please note that we are not permitted to transfer data that interferes with the overriding interests of third parties pursuant to Art. 26 (1) (b) of the Federal Data Protection Act (DSG), or may only do so to a limited extent.

Notifications to the EDÖB and legal recourse

Affected persons may file a complaint with the supervisory authority in accordance with Art. 49 FADP if there are sufficient indications that data processing may violate data protection regulations. The supervisory authority for data protection in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).

For further information, please refer to the EDÖB contact form: https://www.edoeb.admin.ch/edoeb/de/home/deredoeb/kontakt.html

If you suspect that your data is being processed unlawfully on our website, you can seek legal clarification of the issue in accordance with Art. 32 DSG. As a rule, this requires legal action in accordance with Art. 28 ff. of the Swiss Civil Code (ZGB). If you are affected by the processing of data by federal authorities, the procedure is governed by Art. 41 of the Federal Act on Data Protection (FADP). In this case, you can also contact the Federal Data Protection and Information Commissioner (see contact form above).