Privacy policy

Thank you for visiting our website proterapia.ch and for your interest in our foundation.

The protection of your personal data, such as date of birth, name, telephone number, address, etc., is important to us.

The purpose of this privacy policy is to inform you about the processing of your personal data that we collect from you when you visit our site. Our data protection practice is in accordance with the legal regulations of the Swiss Federal Law on Data Protection (DSG). The following data protection declaration serves to fulfill the information obligations arising from the DSG. These can be found, for example, in Art. 19 ff. DSG.

Owner

The data controller within the meaning of Art. 5 let. j FADP is a private person or the federal body that decides on the purpose and means of processing.

With regard to our website, the owner:

ProTerapia Foundation
Sierenzerstrasse 76
4055 Basel
Switzerland
E-mail: s.perler@proterapia.ch
Tel.: 077 422 50 02

Provision of the website and creation of log files

Each time our website is accessed, our system automatically collects data and information from the respective retrieving device (e.g. computer, cell phone, tablet, etc.).

What personal data is collected and to what extent is it processed?

(1) Information about the browser type and version used;
(2) The operating system of the retrieval device;
(3) Host name of the accessing computer;
(4) The IP address of the retrieval device;
(5) Date and time of access;
(6) Websites and resources (images, files, other page content) that were accessed on our website;
(7) Websites from which the user's system accessed our Internet site (referrer tracking);
(8) Message as to whether the retrieval was successful;
(9) Volume of data transferred

This data is stored in the log files of our system. A storage of this data together with personal data of a concrete user does not take place, so that an identification of individual site visitors does not take place.

Legal basis for the processing of personal data

Personal data is processed in accordance with the principle of legality (Art. 6 Para. 1 DSG) and the principle of good faith (Art. 6 Para. 2 DSG or Art. 2 ZGB).

Purpose of data processing

The temporary (automated) storage of the data is necessary for the course of a website visit to enable delivery of the website. The storage and processing of personal data is also carried out to maintain the compatibility of our website for as many visitors as possible and to combat abuse and troubleshooting. For this purpose, it is necessary to log the technical data of the accessing computer in order to be able to react as early as possible to display errors, attacks on our IT systems and/or errors in the functionality of our website. In addition, we use the data to optimize the website and to generally ensure the security of our information technology systems.

Duration of storage

The deletion of the aforementioned technical data takes place as soon as they are no longer needed to ensure the compatibility of the website for all visitors, but no later than 3 months after accessing our website.

Possibility of restriction, objection, correction and deletion

You can request correction or deletion of the data at any time. You can find out which rights you have and how to exercise them in the lower section of this privacy policy.

Special functions of the website

Our site offers you various functions, during the use of which personal data is collected, processed and stored by us. Below we explain what happens with this data:

Contact form(s)

• What personal data is collected and to what extent is it processed?

  The data you entered in our contact forms, which you entered in the input mask of the contact form.

• Legal basis for the processing of personal data

  The processing of personal data is carried out in accordance with the principle of legality (Art. 6 para. 1 DSG) and in accordance with the principle of good faith (Art. 6 para. 2 DSG and Art. 2 ZGB).

• Purpose of data processing

  We will use the data recorded via our contact form or via our contact forms only for processing the specific contact request received through the contact form. Please note that in order to fulfill your contact request, we may also send you e-mails to the address provided. This has the purpose that you can receive a confirmation from us that your request has been correctly forwarded to us. However, the sending of this confirmation e-mail is not obligatory for us and is only for your information.

• Duration of storage

  After processing your request, the collected data will be deleted immediately, unless there are legal retention periods.

• Possibility of restriction, objection, correction and deletion

  You can request correction or deletion of the data at any time. You can find out which rights you have and how to exercise them in the lower section of this privacy policy.

• Necessity of providing personal data

  The use of the contact forms is on a voluntary basis. You are not obliged to contact us via the contact form, but can also use the other contact options provided on our site. If you wish to use our contact form, you must fill in the fields marked as mandatory. If you do not fill in the required information of the contact form, you can either not send the request or we can not process your request due to lack of information.

Newsletter subscription form

• What personal data is collected and to what extent is it processed?

  By registering for the newsletter on our website, we receive the e-mail address entered by you in the registration field and, if applicable, further contact data, provided that you communicate this to us via the newsletter registration form.

• Legal basis for the processing of personal data

  Personal data is processed in accordance with the principle of legality (Art. 6 Para. 1 DSG) and the principle of good faith (Art. 6 Para. 2 DSG or Art. 2 ZGB).

• Purpose of data processing

  The data recorded in the registration mask of our newsletter will be used by us exclusively for sending our newsletter, in which we inform you about all our services and our news. After registration, we will send you a confirmation e-mail containing a link that you must click to complete the registration for our newsletter (double opt-in). By doing so, you give your consent to the data processing according to Art. 6 para. 6 DSG.

• Duration of storage

  Our newsletter can be unsubscribed at any time by clicking on the unsubscribe link, which is also included in every newsletter. Your data will be deleted by us immediately after unsubscribing, provided that there are no legal retention obligations. Likewise, your data will be deleted by us immediately in the event that your subscription is not completed. We reserve the right to delete without giving reasons and without prior or subsequent information.

• Possibility of restriction, objection, correction and deletion

  You can request correction or deletion of the data at any time. You can find out which rights you have and how to exercise them in the lower section of this privacy policy.

• Necessity of providing personal data

  If you would like to use our newsletter, you must fill in the fields marked as mandatory and confirm the e-mail address by clicking on the double opt-in link. The newsletter registration details are necessary in order to be able to make use of the newsletter offer. The information is used exclusively for sending our newsletter. If you do not fill in the mandatory fields, we will not be able to provide you with our newsletter service.

Disclosure of information to third parties

Personal data is processed in accordance with the principle of legality (Art. 6 Para. 1 DSG) and the principle of good faith (Art. 6 Para. 2 DSG or Art. 2 ZGB).

The disclosure of information to third parties depends on the scope of activities or offers of our website or our business model described below.

In principle, we keep your information only as long as necessary and treat it confidentially. Exceptions to this are the transfer of personal data to debt collection service providers, to public bodies and authorities and to private individuals, who have a claim to it on the basis of legal provisions, court decisions or official orders as well as the transfer to authorities for the purpose of initiating legal proceedings or for law enforcement purposes if our legally protected rights are attacked.

Statistical analysis of visits to this website - Webtracker

We collect, process and store the following data when this website or individual files on the website are accessed: IP address, website from which the file was accessed, name of the file, date and time of access, amount of data transferred and report on the success of the access (so-called web log). We use this access data exclusively in non-personalized form for the continuous improvement of our Internet offering and for statistical purposes.

The processing of any personal data is carried out in accordance with the principle of legality (Art. 6 para. 1 DSG) and in good faith (Art. 6 para. 2 DSG and Art. 2 ZGB). We also use the following web trackers to evaluate visits to this website:

• Google Maps

  We use on our site the service Google Maps of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: http://www.google.com/. According to the assessment of Swiss authorities, the processing takes place in safe third countries. You can find Switzerland's list of countries and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.

  The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 DSG or Art. 31 para. 1 DSG, which you have given on our website.

  On our behalf, Google will use the information obtained by means of Google Maps to show you the map. By means of Google Maps you will find us faster and more accurately than with a mere non-interactive map. Likewise, the corresponding data is used to assign the site visitors who view our Google Maps map, possibly with the help of the Google advertising ID, and to link them to physical visits and calls to further contact information listed on Google. In this way, Google can make an estimate of the expected flow of visitors.

  For the processing itself, the service or we collect the following data: Data required for the visualization and display of location data in the form of a map such as, in particular, IP address, information from Google background services such as Google Apis, search terms, IP address, coordinates, when using the route planner, start location and destination, location data, Google advertising ID, Android advertising ID.

  We have concluded a joint processing agreement with Google with regard to Google Maps. You can find the content at https://privacy.google.com/intl/de/businesses/mapscontrollerterms/. If the service is activated on our website, our website establishes a connection to the servers of the company Google Ireland Limited and transfers the required data. As part of the order processing, there may also be a transfer of personal data to the servers of the company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data processing may also be carried out by the Google services Google Apis, Google Cloud and Google Fonts in accordance with the Google privacy policy under the data protection responsibility of Google. You can access the certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active.

  You can revoke the processing of your data at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.

  For more information on the handling of transmitted data, please refer to the provider's privacy policy at https://policies.google.com/privacy.

  The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

• Gstatic

  We use on our site the service Gstatic of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: http://www.google.com/. According to the assessment of Swiss authorities, the processing takes place in safe third countries. You can find Switzerland's list of countries and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.

  The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 DSG or Art. 31 para. 1 DSG, which you have given on our website.

  Gstatic is a background service used by Google to retrieve static content in order to reduce bandwidth usage and preload required catalog files. In particular, the service loads background data for Google Fonts and Google Maps.

  As part of the order processing, personal data may also be transmitted to the servers of the company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. You can access the certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active.

  You can revoke the processing of your data at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.

  For more information on the handling of transmitted data, please refer to the provider's privacy policy at https://policies.google.com/privacy.

  The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

Integration of external web services and processing of data outside the EU

On our website, we use active content from external providers, so-called web services. By calling up our website, these external providers may receive personal information about your visit to our website. This may involve processing of data outside of Switzerland. You can prevent this by installing an appropriate browser plug-in or by deactivating the execution of scripts in your browser. This may result in functional restrictions on Internet pages that you visit.

We use the following external web services:

• Amazon CloudFront (CDN)

  We use on our site the service Amazon CloudFront (CDN) of the company Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg, Luxembourg, e-mail: privacyshield@amazon.com, website: https://aws.amazon.com/de/cloudfront/. According to the assessment of Swiss authorities, the processing takes place in safe third countries. You can find Switzerland's list of countries and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.

  The legal basis for the transmission of personal data is our legitimate interest in processing which lies in the achievement of the purpose described below.

  Amazon CloudFront CDN is a content delivery network that mirrors our content across multiple servers to ensure optimal accessibility worldwide.

  You can find out what rights you have with regard to processing at the end of this privacy statement.

  For more information on the handling of transmitted data, please refer to the provider's privacy policy at https://aws.amazon.com/de/privacy/?nc1=f_pr.

• Google Cloud APIs

  We use on our site the service Google Cloud APIs of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, email: support-deutschland@google.com, website: http://www.google.com/. According to the assessment of Swiss authorities, the processing takes place in safe third countries. You can find Switzerland's list of countries and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.

  The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 DSG or Art. 31 para. 1 DSG, which you have given on our website.

  We use Google APIs to be able to reload additional services from Google on the website. Google Apis is a collection of interfaces for communication between the various Google services used on your website. The service is used in particular to display the Google Fonts fonts and to provide the Google Maps map.

  For the processing itself, the service or we collect the following data: IP address

  If the service is activated on our website, our website establishes a connection to the servers of the company Google Ireland Limited and transfers the required data. As part of the order processing, there may also be a transmission of personal data to the servers of the company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google Cloud, Google Maps, Google Ads and Google Fonts in accordance with the Google privacy policy under the data protection responsibility of Google. You can access the certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active.

  You can revoke the processing of your data at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.

  For more information on the handling of transmitted data, please refer to the provider's privacy policy at https://policies.google.com/privacy.

  The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

• Google Fonts

  We use the Google Fonts service of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail on our site: support-deutschland@google.com, website: http://www.google.com/. According to the assessment of Swiss authorities, the processing takes place in safe third countries. You can find Switzerland's list of countries and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.

  The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 DSG or Art. 31 para. 1 DSG, which you have given on our website.

  We use the Google Fonts service to be able to integrate attractive fonts on our website in order to be able to show you our website in a visually better version. The service may also be used on our website if other Google services are reloaded on our website that require Google Fonts fonts to run. This is the case, for example, if our website uses Google services that require Google Fonts to run.

  For the processing itself, the service or we collect the following data: Data on fonts, IP address of the page visitor, statistics on the use of fonts and other data from Google services related to our website.

  If the service is activated on our website, our website establishes a connection to the servers of the company Google Ireland Limited and transfers the required data. As part of the order processing, there may also be a transmission of personal data to the servers of the company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google Apis, Google Cloud and Google Ads in accordance with the Google privacy policy. You can access the certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active.

  You can revoke the processing of your data at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.

  For more information on the handling of transmitted data, please refer to the provider's privacy policy at https://policies.google.com/privacy.

  The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

• Legally ok legal text snippet and modules

  We use on our site the service Legally ok legal text snippet and modules of the company Legally ok GmbH, Schochenmühlestrasse 6, 6340 Baar, Switzerland, e-mail: hello@legally-ok.com, website: https: //www.legally-ok.com/. Processing takes place exclusively in Switzerland in accordance with the data protection legislation applicable there.

  The legal basis for the transfer and processing is Art. 31 para. 1 DSG. The use of the service supports us in meeting our legal obligations.

  With the help of the service, contents of our legal texts are reloaded on our website. The current legal texts are reloaded via the integration on our site. This integration may also be used to reload additional technical modules with regard to the legal texts or legally required elements.

  You can find out what rights you have with regard to processing at the end of this privacy statement.

  For more information on the handling of transmitted data, please refer to the provider's privacy policy at https://www.legally-ok.com/datenschutz/.

• Stripe

  We use on our site the service Stripe of the company Stripe Payments Europe Limited, The One Building, 1, Grand Canal Street Lower , D02 HD59 Dublin, Ireland, e-mail: privacy@stripe.com, website: https://stripe.com/. According to the assessment of Swiss authorities, the processing takes place in safe third countries. You can find Switzerland's list of countries and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.

  The legal basis for the transfer of personal data is the contract already concluded or to be concluded between you and us pursuant to Art. 31 para. 2 let. a DSG.

  The plugin allows us to implement the services of Stripe, an online payment service provider that allows businesses and individuals to accept payments over the Internet, on our website. This simplifies and automates payment processes.

  You can access the parent company's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt0000000TQOUAA.

  You can find out what rights you have with regard to processing at the end of this privacy statement.

  For more information on the handling of transmitted data, please refer to the provider's privacy policy at https://stripe.com/de/privacy.

Data security and data protection, communication by e-mail

Your personal data is protected by technical and organizational measures during collection, storage and processing in such a way that it is not accessible to third parties. In the case of unencrypted communication by e-mail, we cannot guarantee complete data security on the transmission path to our IT systems, so that we recommend encrypted communication or the postal service for information requiring a high level of confidentiality.

Duration of data storage and rights of the data subject

Duration of storage

We store personal data only to the extent and for as long as this is necessary to fulfill the purposes for which the personal data was collected, we have a legitimate overriding interest in the storage or are legally obliged to do so.

Right to information

You have the right to request confirmation as to whether we are processing personal data about you. If this is the case, you have the right to information about the data specified in 25 ff. DSG named information, as far as the information cannot be refused, restricted or postponed by the owner of the data collection (cf. Art. 26 f. FADP). We will also be happy to provide you with a copy of the data.

Correction claim

In accordance with Art. 32 Para. 1 DSG, you have the right to demand that incorrectly stored personal data (such as address, name, etc.) be corrected, provided that this claim does not conflict with any legal obligation. You can also demand that the data stored by us be completed at any time. A corresponding adjustment will be made immediately.

Right to deletion

You have the right to request that we delete the personal data we have collected about you if

• the data is either no longer needed;
• due to the revocation of your consent, the legal basis for the processing has ceased to exist without replacement;
• there are no longer any justified reasons for processing;
• your data is processed unlawfully;
• a legal obligation requires this.

The right does not exist if

• the processing is necessary for the exercise of the right to freedom of expression and information;
• Your data has been collected on the basis of a legal obligation;
• the processing is necessary for reasons of public interest;
• the data is necessary for the assertion, exercise or defense of legal claims.

Right of revocation

If you have given us express consent to process your personal data (Art. 6 para. 6 DSG and Art. 31 para. 1 DSG), you may revoke this consent at any time. Please note that the legality of the processing carried out on the basis of the consent up to the revocation is not affected by this. Information for which we are legally obligated to retain data will be deleted after expiry of the deadline.

How do you exercise your rights?

You can exercise your rights at any time by contacting us using the contact details below:

ProTerapia Foundation
Sierenzerstrasse 76
4055 Basel
Switzerland
E-mail: s.perler@proterapia.ch
Tel.: 077 422 50 02

Right to data portability

We will provide you with the following data upon request:

• Data collected on the basis of consent (Art. 31 para. 1 FADP);
• Data that we have received from you within the framework of existing contracts (Art. 31 para. 2 let. a DSG);
• Data that has been processed as part of an automated procedure.

We will transfer the personal data directly to a responsible party requested by you, insofar as this is technically feasible. Please note that we are not allowed to transfer data that interferes with the overriding interests of third parties, or only to a limited extent, pursuant to Art. 26 (1) b DSG.

Notifications to the FDPIC and possibility of legal action

Pursuant to Art. 49 FADP, data subjects may file a report with the supervisory authority if there are sufficient indications that data processing may violate data protection regulations. The supervisory authority for data protection in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).

For further information, please refer to the contact form of the FDPIC: https://www.edoeb.admin.ch/edoeb/de/home/deredoeb/kontakt.html

If you suspect that your data is being processed unlawfully on our site, you can bring about a judicial clarification of the problem in accordance with Art. 32 DSG. As a rule, a lawsuit in accordance with Art. 28 ff. ZGB should be sought. If you are affected by the processing of data by federal bodies, the procedure is governed by Art. 41 FADP. In this case, you can also contact the FDPIC (see reference to the contact form above).